MiyaBuy support
Refund & Cancellation Policy
Refund and cancellation rules for quote-first purchase support.
Free quote requests
Quote requests are free and no payment is taken on the quote page.
After purchase
After MiyaBuy purchases an item, cancellation or refund may not be possible unless the seller or marketplace accepts the cancellation or return.
Refund exclusions
Refunds, if available, may exclude service fees, shipping fees, payment fees, customs duties, and non-refundable carrier charges.
Refusal before purchase
MiyaBuy may refuse restricted, risky, unavailable, or unclear items before purchase.
Safe quote-first support
No payment before confirmation.
MiyaBuy is designed for overseas collectors who want a human review before buying from Japanese marketplaces and stores.