MiyaBuy support
FAQ
Quick answers about MiyaBuy quotes, fees, customs, shipping, and item restrictions.
Do I need an account?
No account is needed to request a quote.
Is the quote final?
No. The estimate is for planning only. Final international shipping is confirmed after packing.
Are customs duties included?
No. Import duties, VAT, customs fees, tariffs, and carrier handling fees are not included and are the buyer's responsibility.
Can you mark my package as a gift?
No. MiyaBuy declares the actual purchase price and cannot provide false customs information.
Can you buy restricted categories?
Some cosmetics, food, liquids, skincare products, electronics, fragile items, or high-value goods require manual review before purchase.
What about used item condition?
We can review used listings, but used items may have scratches, box wear, missing parts, odors, or other condition risks. MiyaBuy is not the original seller or manufacturer.
Safe quote-first support
No payment before confirmation.
MiyaBuy is designed for overseas collectors who want a human review before buying from Japanese marketplaces and stores.